New Patient Inquiry
Captured automatically after hours
Reputation Update
New Google Review Received
★★★★★
BUILT FOR THE REALITIES OF MODERN HEALTHCARE
Your front desk manages phone calls, appointments, patient questions, paperwork, and countless daily interruptions. When the office becomes overwhelmed—or closes for the day—new patient opportunities can easily be missed. STAT Reputation helps your practice stay responsive with AI-powered communication that supports your team, follows up with patients, and keeps important conversations moving.
New Patient Inquiry
Captured after hours
Front Desk Support
Routine questions handled automatically
ONE CONNECTED SYSTEM
Give patients a faster, more consistent experience while reducing repetitive work for your staff. STAT Reputation brings communication, follow-up, and reputation management together in one streamlined system.
AI Receptionist
Answer calls when your team is unavailable, provide approved answers to common questions, capture caller information, and route important requests appropriately.
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Patient Communication
Keep patients informed with automated text conversations, reminders, confirmations, follow-ups, and personalized communication workflows.
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Review Automation
Request feedback from satisfied patients, generate more authentic Google reviews, and strengthen your practice’s online reputation over time.
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Practice Insights
See missed opportunities, communication activity, review growth, and patient engagement from one easy-to-understand reporting dashboard.
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Incoming call
Live
New patient
Reason for calling: Appointment inquiry
Information captured · Follow-up text sent
AI RECEPTIONIST
Patients do not always call during convenient hours. STAT Reputation’s AI receptionist helps your practice respond when staff members are busy, away from the desk, or finished for the day.
Answer incoming calls after hours
Capture new patient information
Respond to approved frequently asked questions
Identify the reason for the call
Send follow-up text messages
Escalate urgent or sensitive requests to staff
See How the AI Receptionist Works
Configured around your practice’s services, hours, and communication preferences.
PATIENT COMMUNICATION
Create a more responsive patient experience with automated communication that supports your staff before, during, and after each appointment.
Immediate Text Response — Send a helpful message when a call is missed so the patient knows their request has been received.
Consistent Follow-Up — Automatically reconnect with patients who asked about services, appointments, or next steps.
Custom Practice Workflows — Build communication sequences around the way your office already operates.
Explore Patient Communication
STAT Women’s Health
Hi, this is STAT Women’s Health. We received your call after hours. How may we help?
I’d like to schedule a new patient appointment.
Absolutely. I can collect a few details for the office and have the scheduling team follow up.
Inquiry captured
Staff notified
Follow-up scheduled
Google rating 4.8
Recent positive feedback · Review request status · Monthly review total
REPUTATION MANAGEMENT
Many satisfied patients never think to leave a review. STAT Reputation makes it easier to request feedback at the right time, monitor your online presence, and build trust with future patients.
01 — Request reviews automatically. Send professional review invitations after selected patient interactions. 02 — Make feedback easy. Create a simple, mobile-friendly experience that encourages more patients to respond. 03 — Track reputation growth. Monitor ratings, review volume, and patient feedback over time.
Strengthen Your Online Reputation
MEASURABLE PRACTICE IMPACT
STAT Reputation helps you understand how communication and follow-up are affecting patient access, staff workload, and online visibility.
More inquiries captured
Reduce the number of prospective patients lost to missed calls or delayed responses.
Faster response times
Acknowledge patient requests immediately, even when staff cannot respond personally.
Stronger review growth
Build a steady and credible flow of patient feedback across key review platforms.
Less front desk pressure
Automate repetitive communication so staff can focus on patients who need personal assistance.
WHY STAT REPUTATION
STAT Reputation was founded by a healthcare professional with more than 14 years of experience working directly with patients, providers, and medical office teams. That firsthand perspective shapes how our systems are designed: practical, professional, patient-conscious, and built to support—not complicate—the daily work of a healthcare practice.
A SIMPLE PATH FORWARD
We identify communication gaps, configure the right workflows, and help your practice launch with confidence.
01
Free Practice Assessment
We review your current patient communication, online reputation, missed-call process, and growth opportunities.
02
Custom System Build
We configure your AI receptionist, communication workflows, review requests, and reporting around your practice.
03
Launch and Optimize
Once your system is live, we monitor performance and refine it as your practice grows.
Request Your Free Assessment
No obligation. Receive practical recommendations tailored to your practice.
BUILT FOR GROWING PRACTICES
Every specialty has different patient questions, workflows, and scheduling needs. STAT Reputation adapts to your practice rather than forcing your team into a one-size-fits-all system.
OB/GYN
Primary Care
Pediatrics
Cardiology
Vascular
Orthopedics
Dermatology
Urgent Care
Dental
Physical Therapy